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Ecommerce giant Amazon has announced that it is implementing a temporarily extended return period. The longer return period is coming into effect during the holiday season. According to the marketplace, it will help merchants increase their sales. After summer, most online businesses start preparing for the holiday season. Amazon, which…

eBay has introduced a new label in Germany, allowing commercial sellers to stand out on the platform. The eBay Top-Service designation provides shoppers with insights into certain aspects of the service, such as timely shipping. This label can be compared to Amazon’s Prime.A key difference between Amazon Prime and eBay’s…

In the financial year 2023/2024, the whole European online cross-border market achieved sales of 326 billion euros. A large majority, 69 percent, or 225 billion euros came from online marketplaces. These data come from the fifth edition of the “Top 100 Cross-Border Marketplaces Europe” report from Cross-Border Commerce Europe. The…

Spending at major British online retailers was 3.2 percent higher in September than in the same month last year. This marks the first growth since April 2021. After nearly 3.5 years, a turning point has been reached, just as in other European countries.British online spending saw significant growth in the…

In Germany, small and medium-sized online stores often run on Shopify’s ecommerce software. The company has a market share of almost 40 percent in the country. German software providers Shopware and JTL complete the top three. These data come from software provider Uptain’s study on the popularity of ecommerce software…

Unlike most European countries, local players generate the most online revenue in the Netherlands. The top 3 in online spending for 2023 is led by online department store bol. Supermarket chain Albert Heijn, a sister company of bol, takes second place, and electronics retailer Coolblue is in third. Amazon rises…

The rumors had been circulating for a while, but now it’s official: Mytheresa wants to acquire industry peer Yoox Net-a-Porter from Richemont. This will create a “leading, global, multi-brand digital luxury group”, according to the involved parties. As part of the deal, Richemont will acquire a 33 percent stake in…

The days of declining online sales in Germany appear to be over. Last year the net sales of the top thousand webshops fell by 0.2 percent, not adjusted for inflation, compared to a 2.8 percent decline in 2022. A nominal growth is expected for this year.This is reported by EHI…

More and more Germans are becoming familiar with live shopping. Six out of ten consumers know what the term means, which is twice as many as three years ago. However, live shopping is still used by only a small portion of German consumers.This is evident from a trend survey conducted…

Nine out of ten Dutch employers in ecommerce are missing digital skills among the people who work for them. Especially in the areas of cybersecurity and innovative technologies, the shortcomings are significant. Employers expect that in the coming years, it will remain difficult to keep up with the development pace…

This integration offers SAP Order Management Foundation customers the opportunity to further optimize multichannel operations across more than 950 sales channels worldwide. It also includes new AI-features. Support for OMSA is on the way. 950 Marketplaces ChannelEngine connects businesses to 950+ marketplaces, automating orders, inventory, and pricing. The new integration…

In the first half of 2024, Dutch consumers spent €17.5 billion on online retail, a 6% increase compared to the same period in 2023, although the number of products purchased declined. The growth mainly stems from services, such as health and damage insurance. These insights come from the latest Thuiswinkel…

With the opening of its website to third parties in 2020, Otto hoped to regain market share in the online retail market. In the initial years, the company enjoyed the benefits of the platform model, but now it has hit a snag. Fee increases, disputes with selling partners, and internal…

More than seven out of ten Belgian consumers never (or almost never) return items that they have ordered online. This is because they only order items that they want to keep. Belgians are ordering online more often, with 40 percent of all purchases happening online. Ecommerce in Belgium has grown…

This week, the list of the 30 fastest-growing Dutch cross-border sellers was announced at the CrossBorder Event in Utrecht. Jewelry brand Notbranded landed in first place, followed by Cloudpillo and Wristler. The CrossBorder Top-30 is an initiative of Dutch marketing firm Dexport. The list is published annually and shows which…

DHL eCommerce has formed a joint venture with the state postal company Poste Italiane. Together, they aim to build a network of ten thousand parcel lockers across Italy. The opening of the first parcel locker in Rome marks the start of Locker Italia, the name given to the joint venture.This…

Mytheresa, the luxury ecommerce platform rooted in Germany, saw its revenue increase by 9.8 percent in the past fiscal year. Sales especially surged in the second half of the fiscal year, and profitability also improved over the course of the year.Mytheresa’s revenue amounted to 840.9 million euros, compared to 766.0…

The European online fashion, beauty and luxury market generated a turnover of 213 billion euros in 2023. The cross-border share of that market was 38 percent, representing 82 billion euros. The market is expected to grow. These data come from the third edition of the Top 500 Fashion, Beauty and…

Ecommerce giant Amazon is launching a n exporting tool called Export Central. This allows sellers to reach more customers in Europe, even in countries without localized Amazon stores. Thanks to the tool, sellers do not have to duplicate their listing or register new accounts. The online marketplace announced today that…

Trendyol, a major ecommerce player from Turkey, is developing plans to build a regional logistics center near the Romanian capital, Bucharest. The company aims to serve all of southeastern Europe from the new logistics hub, which will employ 250 people when fully operational in 2025.Çağlayan Çetin, president of the Trendyol…

Online fashion platform Asos has announced that it is introducing a return fee in the United Kingdom. However, the fee only applies to customers who, according to the platform, have a high return rate. Several customers of the online only store have voiced their anger on social media. Asos is…

German Minister for Economic Affairs and Vice Chancellor Robert Habeck is working on an ecommerce action plan. With this plan, the government aims to create a level playing field between European online retailers and Asian platforms like Shein and Temu.A spokeswoman from Habeck’s ministry confirmed to the German business news…

Omni-channel retail brand Ochama has announced that it will expand its pickup point network into France. It is also introducing next-day home delivery all throughout the country, for more than 1,000 selected products. Ochama is a retail concept from the Chinese ecommerce giant JD.com. The company has been active in…

Kaufland has opened the virtual doors of its marketplace in Austria, the first country where the brand does not have physical stores. At the launch, Kaufland.at offers more than three million items from three thousand different sellers.These figures were announced by Kaufland Global Marketplace, the ‘all-in-one solution’ for international sales…

SellerX, a buyer of successful marketplace sellers, can no longer meet its financial obligations. The Berlin-based company, only four years old, will be auctioned in the German capital on September 17. This decision was made by financier BlackRock.SellerX is one of the most well-known marketplace aggregators, acquiring successful traders and…

The majority of Dutch online stores that sell products through dropshipping do not comply with legal regulations for online selling. Their websites lack contact details or information about returning orders, for example. Researchers from the Dutch Consumer’s Association investigated 100 online stores that sell products by dropshipping. This entails selling…

Last year, Amazon Germany was able to increase its net sales in retail media with 20 percent. The revenue of its advertising business came to 2.9 billion euros in 2023. This is almost 10 percent of the company’s total revenue in Germany. These data come from Amazon Germany’s financial statements…

Furniture retailer Ikea plans to launch a marketplace where customers can sell their pre-owned Ikea furniture to other consumers. By doing that, it wants to expand its online revenue. The company launched a pilot in Spain and Norway. The Swedish retailer is well-known for its furniture. Within several countries in…

Temu officially invites European merchants to register as sellers on its platform. Merchants are responsible for their product assortment, inventory management, and the shipping of sold products. Temu determines the consumer prices for the goods.Having quickly grown with a consignment model, Temu additionally announced a local-to-local model earlier this year.…

Afound, H&M’s digital outlet, will be closing its doors later this year. Brands that are displayed in the outlet have adapted more direct-to-consumer strategies, resulting in a lack of demand. Their products in sale are often sold on their own websites. Afound was launched in 2018 by H&M. It is…

eBay is giving shoppers more flexibility to cancel their purchases. From now on, they can cancel an order as long as the seller has not marked it as shipped. The company describes this as a simplification that should benefit both shoppers and sellers.The new policy will take effect on August…

Online revenue in the Netherlands is expected to increase 8 percent this year, compared to 2023. Meanwhile, the total retail revenue will increase only 2 percent. This is due to an expected decline in supermarket sales, because of a ban on selling tobacco in those stores. These data come from…

Ceconomy, the owner of MediaMarkt and Saturn, has had a strong quarter. Its own online sales increased by almost 10 percent. Additionally, MediaMarkt is growing thanks to external online sales partners: the trading volume on its marketplace has more than doubled in a year.In the third quarter of its fiscal…

The environmental impact of retail, particularly the online sales of clothing, seems to be consistently underestimated. Between 22 to 44 percent of all returned clothing is never sold to a secondary consumer. These unused returned items have a big impact on the environment. These data come from research conducted by…

Vinted has rolled back a proposed update on shipping options after protests from sellers in the United Kingdom. The recommerce marketplace wanted to offer consumers more choices in receiving products, but merchants struggled with this increased freedom.Vinted had made it impossible for UK sellers to deselect certain shipping options when…

The Turkish government is implementing drastic tax changes to reduce online consumer orders from foreign online stores. Import duties are set to rise significantly, while the exemption threshold will be lowered. Additionally, an extra tax will be introduced for certain product categories.Ecommerce in Turkey is on the rise. Online spending…

As of September 2nd, TikTok Shop sellers based in the United Kingdom will need to pay higher commission fees. The fees are being raised from 5 to 9 percent. However, if sellers reach a target number of TikTok Live and shoppable videos, they can reduce these fees. It is the…

Online fashion platform Zalando increased its revenue with 3.4 percent in the second quarter, compared to that period last year, to 2.6 billion euros. It also improved its profitability again. As a result, the company has confirmed its expectations for the full financial year. Earlier this year, Zalando announced that…

Next reflects on a successful half year. The British retailer has revised its profit expectations upwards. While pure players Asos and Boohoo, also from the United Kingdom, struggle to maintain their online sales, Next continues to grow digitally, especially abroad.This is evident from Next’s recent quarterly and half-year reports. The…

German SMEs on Amazon have seen their international sales grow by 10 percent over the past year. Together, they earned 5.5 billion euros in cross-border sales. “Exporting via Amazon is the easiest growth opportunity for German SMEs”, headlines the American company.Amazon reports on the sales performance of German small and…

Boohoo is launching an online marketplace, which is reportedly going live this week. Boohoo Brands will feature up to 200 labels in fashion, lifestyle, and beauty. It will be powered by Mirakl’s ecommerce software.Like Asos, another well-known fashion pure player from the United Kingdom, Boohoo is facing declining revenues. Brexit,…

The European Parliament has made some progress in its proposal to simplify VAT rules for ecommerce imports. It wants to remove the threshold of 150 euros for import duties. Negotiations are still ongoing, but it has now been decided that the proposed changes will come into effect by March 2028.…

TikTok Shop seemed set to launch in many European countries this summer, but owner ByteDance put the brakes on expansion. The shopping feature is reportedly set to launch in Ireland and Spain in October, with other European countries following next year. TikTok, the international subsidiary of Chinese company ByteDance, launched…

Ikea has opened its hundredth mobile pick-up point at Tesco, the largest supermarket chain in the United Kingdom. On this occasion, the Swedish furniture retailer announced plans to double this number. Almost 40 percent of Ikea’s UK sales now come from the online channel.Ikea and Tesco piloted the next-day pick-up…

Of the 47 biggest online stores in Switzerland, only 17 percent offer free shipping this year. A majority of 64 percent offers free shipping above a threshold value. Another 19 percent always charges for delivering goods. These data are approximately the same as those in 2023. Carpathia, an ecommerce management…

One in three (34 percent) of online purchases in the first half of this year in Spain were placed on Chinese platforms, such as Alibaba, Temu or Shein. The market share (in terms of order frequency) of these platforms is far higher in Spain than in other European countries. However,…

Online marketplace Bol has launched several updates this month. One of the updates is a new advertising option that allows sellers to highlight their brand and assortment in search results. There are also changes to the partner platform and review policy. Bol is an online marketplace from the Netherlands. It…

Despite the rapid rise of Chinese platforms, Amazon remains immensely popular in the United Kingdom. The company has managed to maintain the number of monthly active users since the beginning of this year. Shein is growing, but Temu saw a decline in the number of users.This is evident from figures…

Despite a drop in revenue, Zalando remains the largest online retailer in Switzerland. The local online department store Galaxus, now the new number 2, saw its revenue increase significantly last year. Temu is the only newcomer in the top 10.This is according to figures from Carpathia, an ecommerce management consultancy.…

Within four months after its launch in France, Temu has managed to achieve a larger market share in terms of value than its competitor Shein. It has not yet surpassed AliExpress. Additionally, 96 percent of Temu customers in the last 90 days were repeat customers. These data come from a…