~lifehacker | Bookmarks (10)

How (and Why) to Get Better at Active Listening

Listening isn't a passive activity—at least if you're doing it right.

‘Mental Time Travel’ Can Help You Make Better Decisions

Our memories of the past can help us envision our futures.

Use the 'HEFE' Method to Strike Up a Conversation

Making small talk is about to get a little easier.

Six Phrases to Avoid When Giving Someone Bad News

Sometimes, the words you choose will only make matters worse.

Use These Six Customer Service Phrases to Respond to Difficult People

Representatives are standing by with advice.

Use These Phrases Instead of Pretending to Agree With Someone

Get your point across without ruffling any feathers.

Use the 'FORD' Method to Master Small Talk

Starting a conversation doesn't have to be intimidating.

Avoid These Phrases When Supporting a Friend (and What You Should Do Instead)

People aren't looking for one-liners to solve their problems.

The Best Way to Track All Your Accomplishments in 2024

Unlock the secret to appreciating the little (and big) things in life.

My Favorite Journals to Help You Meet Your Goals

Use these journals for reflection, dream documentation, financial planning, and even grieving.