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Chipotle says its service is much faster now, and it means fewer people are bothering to order ahead
During the pandemic, many fast-food and fast-casual chains rolled out ways for customers to order ahead...
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A Chick-fil-A worker who got millions of views with TikToks of her staff meals says the company stopped her from posting. Now she's quit to become a content creator.
Clad in her bright red Chick-fil-A uniform, the TikToker had posted reviews of the free sandwiches,...
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Gucci's owner is having a terrible year. The company's profit and stock have slumped as Asia sales dry up.
Gucci, Kering's largest brand, saw an 18% decline in revenue in the first quarter.
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From McDonald's to Chipotle, here are the restaurants that have decided to raise menu prices in California
Restaurant owners from two-store operators to some of the state's biggest have upped menu prices since...
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The scourge of customer satisfaction surveys
Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale...
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People are really annoyed about the price of fast food
Diners say they're cutting back on how often they get fast food because of rising prices.
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Billionaires like Mark Zuckerberg and Bill Gates have transitioned to their spring looks
The spring season is here, and billionaires are choosing Italian brands, trendy sneakers, and more for...
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I lost everything I owned in a fire. This is how it reframed my thinking about owning material things.
Helen Chandler-Wilde couldn't afford to replace everything at once, but says living with less reframed her...
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A brand aimed at moms is using a porn star to create uncensored videos showing how to use its products
Mother and baby brand Frida wants customers to have an uncensored view of how to use...
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Fast food has become a luxury in California, a franchisee says
The California franchisee warned that customers have to "think twice" about whether they can afford fast...
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A California franchisee says he's reducing staffing, raising prices, and mulling kiosks to cover the $20 wage. Closing stores is a last resort.
A Vitality Bowls franchisee in San Jose told BI how he's trying to absorb California's $20...
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Five things that are hard to get even if you're pretty rich
Money sometimes can't buy everything. Exclusive reservations, elusive Birkin bags, and more can remain out of...
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A person was taken to hospital after a gallon of ammonia was spilled in a Gordon Ramsay restaurant
One person was taken to hospital, Naperville's deputy fire chief said. Staff were able to return to...
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Shoplifting's biggest enablers might be the retailers themselves
Retailers keep talking about the scourge of shoplifting. But their own staffing shortages and policies might...
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15 of the highest-paid entry-level retail jobs in the US, from ALDI to Patagonia
These are the highest and best-paying retail jobs you can find now, according to Glassdoor data...
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Costco is selling up to $200 million of gold bars and silver coins every month, but probably not making much profit, retail analyst says
The low prices of the gold bars and silver coins mean they likely bring in "minimal...
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The Masters merch scene is a feeding frenzy unlike anything I've ever seen before
If you went to the Masters and didn't buy a mountain of swag to show off,...
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How Chick-fil-A is so successful, selling nearly 5 times as much per restaurant as Taco Bell
The average stand-alone Chick-fil-A restaurant made a whopping $9.3 million in sales last year, powered by...
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A California restaurant owner says he'll 'absolutely' have to put up wages to compete with fast-food chains now paying $20 an hour
"Why wash dishes for $15 or $17 if I can go get $20 flipping burgers at...
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Your credit card company is looking for new ways to screw you over
Credit card companies are about to see limits on late fees and swipe fees, which means...
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How to claim $500 from Walmart as the chain pays up after accusations of overcharging customers
Walmart resolved allegations of overcharging customers in a $45 million settlement that could mean payouts up...
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I tried out the new smart mirrors in H&M's fitting rooms in Soho. I liked the freedom it gave me, but I see room for even greater potential.
H&M launches tech in its fitting rooms with smart mirrors at its new SoHo location.
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McDonald's is reclaiming all its Israeli restaurants, exposing the cracks in its global franchise model
After McDonald's Israel franchisee gave free meals to IDF soldiers fighting in Gaza, the corporation yanked...
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Discount chain 99 Cents Only Stores is winding down its business and selling hundreds of branches
The retailer, which has 371 stores across multiple states, blamed inflation, among other reasons.