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In those cases, one option is to offer people opportunities to build their skill and knowledge and to practice. Another is to adjust what you are asking people to do so that it falls within their abilities. A third is to make the environment safe for experiment and play. One detective tool is Jerry Weinberg's Rule of Three Interpretations: Before responding to any one...

Don’t hurry. It’s not a startup rushing to an exit. I quit using GitHub for support and deployed an official forum using Discourse, an open source discussion platform with many plugins and REST API support. I integrated Inkdrop with it with Single Sign-On(SSO) so that I can see who on the service posts Since it’s a personal project, users tend to worry about the...