You can use Hangouts to call international and domestic phone numbers.

Important: Google plans to shut down Google Voice integration with classic Hangouts in early 2021. Read about changes to Hangouts with Google Voice.

If you are in the US, you can continue to make phone calls by upgrading to Google Voice. If you are not in the US or do not want to upgrade to Google Voice, you can continue to use the Hangouts call phones feature until late 2020 with access to classic Hangouts. You can also request a refund of your eligible calling credit.

Before you start

Note: You cannot place or receive emergency service calls in Hangouts.

Make a phone call

If you use Hangouts to make a phone call with a Google Voice account, it will show your Google Voice number.

  1. On your computer, go to Hangouts at or in Gmail.
  2. Click the Call tab Call.
    • In the search box, type a phone number or name. To enter an international country code, click the menu or type it into the search box (for example, +55 for Brazil).
    • Click the phone number or person's name that you want to call.
    • To enter an extension, click the Dialpad Dialpad.
  3. To end a call, close the Hangout window, or click End call End call. The call will also end if you run out of calling credit.

See your call history

  1. On your computer, go to Hangouts at or in Gmail.
  2. Click the Phone tab Call.
  3. Click New conversation and then Add credit Add question.
  4. Your calling credits, call and billing history will show up in Google Voice.

You can also download your call history using Google Voice Takeout.

Buy calling credit

You can buy calling credit on the calling credit page.

Fix problems buying calling credit

Wait a few minutes for your balance to update.

If you believe someone else used your Google Account to buy calling credit, learn how to report the unauthorized charges.