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Canvas users report that the remote-learning app is down as hundreds of schools across the US start their first day of online classes
School districts across the US reported that Canvas, Instructure's remote-learning app, was taken offline by outages Monday morning. People first started reporting problems with the app shortly after 8 a.m., according to Down Detector. It's the first day of class for thousands of schools across the US, many of which rely on tools like Canvas for remote learning. Zoom, another tool used by schools, was also down Monday morning.
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It's the 2020 equivalent of a snow day: school districts across the US have reported outages that locked them out of Canvas, a remote-learning app. Canvas users first started reporting outages shortly after 8 a.m. EDT, according to Down Detector. The outages appear to span the US. Zoom, a videoconferencing tool that many schools rely on for remote learning, was also down Monday morning. It's not clear what caused the outages with Canvas and Zoom, but Monday is the first day of classes for hundreds of schools and colleges across the US. The technical glitches are one of many challenges educators, students, and parents have faced amid the abrupt transition to remote learning. Some schools said in statements that Canvas was fully down for students, while others reported slow service on the app.
We are aware of the technical difficulties students, staff and faculty are having accessing Zoom and Canvas this morning. We appreciate your patience as this gets resolved.Status updates will be posted here: https://t.co/m7IEKVBQq7. — IU Bloomington (@IUBloomington) August 24, 2020 Important message regarding Canvas: pic.twitter.com/b9HDj83lKk — CCSD (@ClarkCountySch) August 24, 2020An Instructure spokesperson did not immediately respond to a request for comment.Join the conversation about this story » NOW WATCH: How the Navy's largest hospital ship can help with the coronavirus
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