How to log out of Tidal and deauthorize devices through the website or mobile app

By Dave Johnson

Tidal doesn't always keep accurate track of your authorized devices. There are bugs in the Tidal service that often prevent authorized devices from showing up in the list on the web and mobile devices. Unfortunately, there's no known workaround for these issues right now. 

But as a Tidal subscriber, you can sign into the service on as many devices as you like, including phones, tablets, and PCs. Once logged in, Tidal will allow you to listen to music on a single online device or up to five offline devices. 

You don't have to sign out of one device to play on another, either. The music should automatically pause. However, if you are no longer using Tidal on a device or no longer own the device, you might want to deauthorize it. 

Once you've decided you want to logout of Tidal on a device, here's how to do it.

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How to log out of Tidal on a computer

1. Open my.tidal.com in a web browser.

2. Click your account name at the top left of the screen.

3. In the dropdown menu, choose "Log out."

How to log out of Tidal 1
You can sign out of Tidal in a browser with a single click.
Dave Johnson/Business Insider

How to log out of Tidal in the mobile app

1. Start the Tidal app. 

2. Tap "My Collection" at the bottom right of the screen. 

3. Select the Settings icon at the top right. 

How to log out of Tidal 2
The Settings icon is shaped like a gear.
Dave Johnson/Business Insider

4. Tap your account name at the top of the page. 

5. Scroll down to the bottom of your profile page and tap "Log out."

How to log out of Tidal 3
Sign out of Tidal on your phone from the bottom of the settings page.
Dave Johnson/Business Insider

How to deauthorize a device on Tidal using the mobile app

1. Start the Tidal app.

2. Choose "My Collection" at the bottom right of the screen. 

3. Tap the Settings icon at the top right. 

4. Scroll down and select "Authorized devices."

5. Select the device you want to deauthorize.

6. Tap "Deauthorize device." 

How to log out of Tidal 4
There's no confirmation as your device will deauthorize immediately.
Dave Johnson/Business Insider

How to deauthorize a device on Tidal on a computer

1. Open my.tidal.com in a browser. 

2. Log in if you're not already signed into your account. 

3. Choose "Offline devices."

How to log out of Tidal 5
"Offline devices" will help you deauthorize a mobile device.
Dave Johnson/Business Insider

4. On the Manage your offline devices page, select the device you want to deauthorize. 

5. Click "Remove Device."

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