Applying for a job starts with a well-written résumé. The résumé is a good way to showcase your accomplishments, but mistakes could be holding you back from landing your dream job. Here's what you need to remove from your résumé right now. Visit Business Insider's homepage for more stories.
Every job application starts with a résumé. Hiring managers gather résumés to determine when to interview promising candidates — and many use robots to eliminate bad ones before it even reaches a human. Read more: 15 email etiquette rules every professional should know If you want to pass that test, you need to have the perfect résumé to highlight your qualifications. Here are 33 things you should never include on your résumé. Jacquelyn Smith, Vivian Giang, and Natalie Walters contributed to earlier versions of this article.SEE ALSO: 9 things you should never do during your first week of work Don't put an "objective" on your résumé.
If you applied, it's already obvious you want the job. The exception: If you're in a unique situation, such as changing industries, it may be useful to include a short summary. Leave irrelevant work experience out.
Yes, you might have been the "king of making milkshakes" at the restaurant you worked for in high school. But unless you are planning on redeeming that title, it's time to get rid of all that clutter. But as Alyssa Gelbard, a career expert and founder of the career-consulting firm Résumé Strategists, points out, past work experience that might not appear to be directly relevant to the job at hand might show another dimension, depth, ability, or skill that's relevant. Only include this experience if it really showcases additional skills that can translate to the position you're applying for. You don't need to disclose your relationship status in a professional résumé.
Don't include your marital status, religious preference, or Social Security number. This might have been the standard in the past, but all this information is now illegal for your employer to ask from you, so don't include it. Don't put your hobbies on your résumé.
If it's not relevant to the job you're applying for, it's a waste of space and a waste of the company's time. Don't lie.
A CareerBuilder survey asked 2,000 hiring managers for memorable résumé mistakes, and blatant lies were a popular choice. One candidate claimed to be the former CEO of the company to which he was applying, another claimed to be a Nobel Prize winner, and one more claimed he attended a college that didn't exist. Rosemary Haefner, chief human-resources officer at CareerBuilder, says these lies may be "misguided attempts to compensate for lacking 100% of the qualifications specified in the job posting." But Haefner says candidates should concentrate on the skills they can offer, rather than the skills they can't offer. "Hiring managers are more forgiving than job seekers may think," Haefner explains. "About 42% of employers surveyed said they would consider a candidate who met only three out of five key qualifications for a specific role." Putting your age on your résumé could be a hindrance.
If you don't want to be discriminated against for a position because of your age, it's time to remove your graduation date, says Catherine Jewell, the author of "New Résumé, New Career." Another surprising way your résumé could give away your age: double spaces after a period. Don't be wordy.
When you use a 0.5-inch margin and 8-point font size to get everything to fit on one page, this is an "epic fail," says J.T. O'Donnell, the founder of the career-advice site Careerealism.com and author of "Careerealism: The Smart Approach to a Satisfying Career." She recommends lots of white space and no more than a 0.8-inch margin. Don't disclose upcoming vacations on a résumé.
If you took time off to travel or raise a family, Gelbard doesn't recommend including that information on your résumé. "In some countries, it is acceptable to include this information, especially travel, but it is not appropriate to include that in the body of a résumé in the US." Keep your references separate.
If your employers want to speak to your references, they'll ask you. Also, it's better if you have a chance to tell your references ahead of time that a future employer might be calling. If you write "references upon request" at the bottom of your résumé, you're merely wasting a valuable line, career coach Eli Amdur says. Remove inconsistent formatting.
The format of your résumé is just as important as its content, says Amanda Augustine, a career-advice expert and spokesperson for TopResume. She says the best format is one that will make it easiest for the hiring manager to scan your résumé and still be able to pick out your key qualifications and career goals. Once you pick a format, stick with it. If you write the day, month, and year for one date, then use that same format throughout. Don't use 'I'
Your résumé shouldn't include the words "I," "me," "she," or "my," says Tina Nicolai, executive career coach and founder of Resume Writers' Ink. "Don't write your résumé in the third or first person. It's understood that everything on your résumé is about you and your experiences." Refrain from using the present tense to talk about a past job.
Never describe past work experience using the present tense. Only your current job should be written in the present tense, Gelbard says. Don't use a less-than-professional email address.
Amdur says there is no reason to put the word "phone" in front of the number. "It's pretty silly. They know it's your phone number," Amdur says. The same rule applies to email. Your résumé is not the place for headers, footers, tables, images, or charts.
While a well-formatted header and footer may look professional, and some cool tables, images, or charts may boost your credibility, they also confuse the applicant-tracking systems that companies use, Augustine tells Business Insider. The system will react by scrambling up your résumé and spitting out a poorly formatted one that may no longer include your header or charts. Even if you were an ideal candidate for the position, now the hiring manager has no way to contact you for an interview. Don't include your boss' name on your résumé.
Don't include your boss' name on your résumé unless you're OK with your prospective employer contacting him or her. Even then, Gelbard says the only reason your boss' name should be on your résumé is if the person is someone noteworthy, and if it would be really impressive. Leave out company-specific jargon.
"Companies often have their own internal names for things like customized software, technologies, and processes that are only known within that organization and not by those who work outside of it," Gelbard says. "Be sure to exclude terms on your résumé that are known only to one specific organization." Social-media handles that are not related to the targeted position should be kept off your résumé.
Links to your opinionated blogs, Pinterest page, or Instagram account have no business taking up prime résumé real estate. "Candidates who tend to think their personal social media sites are valuable are putting themselves at risk of landing in the 'no' pile," Nicolai says. "But you should list relevant URLs, such as your LinkedIn page or any others that are professional and directly related to the position you are trying to acquire," she says. You don't need more than 15 years of experience.
When you start including jobs from before 2000, you will lose the hiring manager's interest. Your most relevant experience should be from the past 15 years, so hiring managers only need to see that, Augustine says. On the same note, never include dates on education and certifications that are older than 15 years. The résumé is not the place to disclose salary information.
"Some people include past hourly rates for jobs they held in college," Nicolai says. This information is completely unnecessary and may send the wrong message. Amy Hoover, president of Talent Zoo, says you also shouldn't address your desired salary in a résumé. "This document is intended to showcase your professional experience and skills. Salary comes later in the interview process." Don't use an old-fashioned font.
"Don't use Times New Roman and serif fonts, as they're outdated and old-fashioned," Hoover says. "Use a standard, sans-serif font like Arial." Also, be aware of the font size, she says. Your goal should be to make it look nice and sleek — but also easy to read. Don't use fonts that are hard to read.
Curly-tailed fonts are also a turn-off, according to O'Donnell. "People try to make their résumé look classier with a fancy font, but studies show they are harder to read and the recruiter absorbs less about you." Try not to use buzzwords.
CareerBuilder asked 2,201 US hiring managers: "What résumé terms are the biggest turnoffs?" They cited words and phrases such as, "best of breed," "go-getter," "think outside the box," "synergy," and "people pleaser." Terms employers do like to see on résumés include: "achieved," "managed," "resolved," and "launched" — but only if they're used in moderation. Don't reveal your reasons for leaving your company.
Candidates often think, "If I explain why I left the position on my résumé, maybe my chances will improve." "Wrong," Nicolai says. "Listing why you left is irrelevant on your résumé. It's not the time or place to bring up transitions from one company to the next." Use your interview to address this. Don't add your GPA.
Once you're out of school, your grades aren't so relevant. If you're a new college graduate and your GPA was a 3.8 or higher — it's OK to leave it. But, if you're more than three years out of school, or if your GPA was lower than a 3.8, don't include it. You don't need to include an explanation of why you want the job.
That's what the cover letter and interviews are for. Your résumé is not the place to start explaining why you'd be a great fit or why you want the job. Your skills and qualifications should be able to do that for you — and if they don't, then you're résumé is either in bad shape, or this isn't the right job for you. Keep photos of yourself off your résumé.
The traditional answer to this question is no. But there are some exceptions, like if you're an actress or a model, career expert Alison Doyle writes in a post for The Balance Careers. "The rationale for excluding photos has been to protect employers from allegations of discrimination based on race, age, weight, gender, attractiveness, or personal style," she writes. "Plus, many employers are eager to avoid unconscious bias in their recruitment, using strategies like removing college and candidate names from resumes before reviewing them." The résumé is the place for facts, not opinions.
Don't try to sell yourself by using all sorts of subjective words to describe yourself, O'Donnell says. "I'm an excellent communicator" or "highly organized and motivated" are opinions of yourself and not necessarily the truth. "Recruiters want facts only. They'll decide if you are those things after they meet you," she says. Don't include short-term employment.
Avoid including a job on your résumé if you only held the position for a short period of time, Gelbard says. You should especially avoid including jobs you were let go from or didn't like. Delete your laundry list of daily tasks.
Regurgitating what you do all day without describing the value you add to companies does not impress hiring managers, Celeste Joy Diaz, a recruiting manager at Amazon, told Business Insider. Instead, Diaz suggests specifying with numbers and data how you moved your company forward. Using the winning phrase "I created a solve for X amount of customers and it saved X amount of money, using X skill" can help applicants stand out, Diaz said. Remove any unnecessarily fancy job titles.
Being specific with your job title, and use the same description an employer would type, Ian Siegel, cofounder and CEO of the employment marketplace ZipRecruiter told Business Insider. "Don't say you're a coding ninja — say you're a Python engineer," Siegel said. Avoid using cartoon images like Bitmojis or caricatures.
While it may seem like a good way to attract attention, save Bitmojis and other emojis for Snapchat. Thirty-five percent of senior managers, surveyed by staffing firm Robert Half, said that using these types of images hurt applicants. "Steer clear of including anything that could be considered distracting or unprofessional, such as flashy fonts and images," says Michael Steinitz, executive director of Accountemps. Avoid using color.
When you're applying for a job, using black text and a white background is best. The Robert Half survey also found that colorful fonts or backgrounds also hurt job applicants. About 25% of senior managers say that was a negative on application materials.
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